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FREE DELIVERY IN SWITZERLAND ON ORDERS OVER 150 CHF - FREE PICKUP IN BIEL/BIENNE

FROM CONCEPT TO CULTURE.

STORE OPEN - RUE HANS-HUGI 5, 2502 BIENNE.

CONCEPT - CARE - RESELL - STUDIO

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Products authenticated by THE LAB CONCEPT CLUB · Delivery in Switzerland or pickup in Bienne.

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New Balance XC-72 Casablanca Red Yellow

New Balance XC-72 Casablanca Red Yellow

€135,95 EUR
Sold out

New Balance 574 Brighton Grey Nb Navy (PS)

New Balance 574 Brighton Grey Nb Navy (PS)

€78,95 EUR
Sold out

New Balance 1000 White Gold Pink

New Balance 1000 White Gold Pink

€342,95 EUR
Sold out

New Balance 580 Raincloud Grey White

New Balance 580 Raincloud Grey White

€131,95 EUR
Sold out

New Balance Numeric 306 Jamie Foy Black Sea Salt

New Balance Numeric 306 Jamie Foy Black Sea Salt

€213,95 EUR
Sold out

New Balance 580 Pink Sand

New Balance 580 Pink Sand

€190,95 EUR
Sold out

New Balance 1906R Neutral Pack Timberwolf

New Balance 1906R Neutral Pack Timberwolf

€460,95 EUR
Sold out

New Balance 740 White Indoor Court Ash Wood

New Balance 740 White Indoor Court Ash Wood

€254,95 EUR
Sold out

New Balance BB Hesi Low v2 Cooper Flagg

New Balance BB Hesi Low v2 Cooper Flagg

€413,95 EUR
Sold out

New Balance BB Hesi Low v2 Electric Sky

New Balance BB Hesi Low v2 Electric Sky

€425,95 EUR
Sold out

New Balance Fresh Foam 1080v14 White Lime Leaf Angora

New Balance Fresh Foam 1080v14 White Lime Leaf Angora

€272,95 EUR
Sold out

New Balance 1000 Arid Stone Slate Grey

New Balance 1000 Arid Stone Slate Grey

€263,95 EUR
Sold out

New Balance 9060R Bone Sea Salt

New Balance 9060R Bone Sea Salt

€370,95 EUR
Sold out

New Balance 1500 MiUK Grey

New Balance 1500 MiUK Grey

€271,95 EUR
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New Balance 574 Marsh Green New Spruce Grey Matter

New Balance 574 Marsh Green New Spruce Grey Matter

€182,95 EUR
Sold out

New Balance 9060 Varsity Gold (TD)

New Balance 9060 Varsity Gold (TD)

€166,95 EUR
Sold out

New Balance 9060 Salt Water Rosewood (PS)

New Balance 9060 Salt Water Rosewood (PS)

€247,95 EUR
Sold out

New Balance 1906F Dark Moss Frappe

New Balance 1906F Dark Moss Frappe

€166,95 EUR
Sold out

New Balance 574 YURT Salehe Bembury Shark Skin

New Balance 574 YURT Salehe Bembury Shark Skin

€210,95 EUR
Sold out

New Balance 9060 Tan Rattan JD Sports Exclusive

New Balance 9060 Tan Rattan JD Sports Exclusive

€203,95 EUR
Sold out

New Balance 9060 White Grey Matter

New Balance 9060 White Grey Matter

€194,95 EUR
Sold out

New Balance 9060 Coquette Grey Pink

New Balance 9060 Coquette Grey Pink

€281,95 EUR
Sold out

New Balance 9060 Pink Taffy Rose Sugar

New Balance 9060 Pink Taffy Rose Sugar

€390,95 EUR
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New Balance 9060 Pink Salt Pink Eraser (GS)

New Balance 9060 Pink Salt Pink Eraser (GS)

€196,95 EUR

THE LAB CONCEPT

Rue Hans-Hugi 5

2502 Biel/Bienne Switzerland

CONTACT

info@the-lab-concept.com

+41 79 866 25 14

OPENING HOURS

Tuesday–Friday: 10:00 am–7:00 pm

Saturday: 10:00 am–5:00 pm

Sunday and Monday: closed

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THE LAB.

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Email

Frequently Asked Questions

What is THE LAB CONCEPT CLUB?

THE LAB CONCEPT CLUB brings together four identities within a single universe:

• THE LAB CONCEPT: sneakers, streetwear, perfumes, accessories, and selected pieces.

• THE LAB CARE: cleaning, maintenance, restoration, and protection of sneakers.

• THE LAB RESELL: consignment, resale, and authentication.

• THE LAB STUDIO: creation of brands, collections, products, and content.

One address, one community, and multiple complementary services.

How do I know if a product is immediately available?

Most items on the website are ordered especially for you after your order, then authenticated by THE LAB CONCEPT CLUB before shipping or in-store pickup. The estimated delivery time is provided to you after placing your order.

To find out if an item is currently available in store, contact us at +41 79 866 25 14 or visit us in Biel.

How does a specific order work?

If you are looking for a pair, a size, a part, or a model not available on the website, our team can conduct a personalized search for you.

Availability, final price, estimated delivery time, and order conditions are communicated to you before confirmation. The order is validated only after your agreement and payment.

Are all your products authentic?

Yes. All products sold by THE LAB CONCEPT CLUB are 100% authentic and original.

We work directly with the specialized CheckCheck app to inspect and authenticate items offered, particularly those from resale, consignment, or special orders.

Our priority is to guarantee every customer a transparent, professional, and secure shopping experience.

How do delivery and in-store pickup work?

All orders can be delivered directly to your home or picked up free of charge at our store in Biel.

Available delivery methods and any shipping costs are indicated before you confirm your order.

THE LAB CARE services require the pair of shoes to be dropped off and picked up directly at the store.

THE LAB CONCEPT CLUB

Rue Hans-Hugi 5

2502 Biel

THE LAB CONCEPT CLUB est-il présent au Portugal ?

Oui. Depuis novembre 2026, THE LAB CONCEPT CLUB est officiellement présent au Portugal, avec la même sélection d’originaux authentifiés.

Pour l’instant, le Portugal fonctionne uniquement en ligne : vous commandez sur ce site, les prix s’affichent en euros et votre commande est livrée chez vous. De nouvelles annonces suivront bientôt.

What is your return or exchange policy?

Returns are only possible for new items purchased at full price, provided the item is intact, unworn, unused, and returned with its tags and original packaging.

No returns are accepted for:

• Resale or consignment items

• Sale items or items purchased on promotion

• Specific orders made at the customer's request

• Items ordered in a size or model expressly chosen by the customer

• Personalized items

• Services already rendered

A specific order cannot be returned simply because the customer changes their mind after requesting a particular model, size, or item.

In case of a proven defect or problem with the received item, contact our team immediately with your order number and photos. Each situation will be reviewed individually before any decision is made.

No returns should be made without prior contact and approval from THE LAB CONCEPT CLUB.

How does THE LAB RESELL work?

THE LAB RESELL offers several solutions: consignment, direct purchase, authentication, and giving a second life to selected items.

During consignment, our team examines the following item information with the client:

• Brand and model

• Size

• General condition

• Accessories and packaging

• Invoice or proof of purchase

• Desired price

The item is then evaluated based on its condition, authenticity, demand, and current market value.

If the client does not have an invoice or sufficient proof of purchase, the item must undergo an authentication process with CheckCheck before it can be accepted.

This authentication incurs fees, the amount of which is communicated to the client before the procedure is initiated.

When an item is accepted for consignment, a contract is drawn up, and THE LAB RESELL manages the process until its sale. A 30% commission is deducted from the final sale price.

For a direct purchase, a proposal is communicated to the client after a complete evaluation of the item.

THE LAB RESELL reserves the right to refuse any item that does not meet its selection criteria, whose authenticity cannot be confirmed, or whose condition does not allow for professional resale.

How to book a THE LAB CARE service?

Choose your desired service from Express Care, Premium Care, or Full Care, then select your drop-off date.

Your pair is dropped off at the LAB, examined by our team, treated according to the chosen service, and then picked up directly at the store.

Processing time may vary depending on the condition of the pair, the materials, the selected service, and the workshop's capacity.

What services does THE LAB STUDIO offer?

THE LAB STUDIO supports brands, companies, clubs, and creators in developing their projects.

Our services can include:

• Brand creation and development

• Full collection design

• Product development and production

• Customization

• Packaging design

• Creation of labels, care labels, and hangtags

• Art direction

• Visual assets

• Content production

• End-to-end support from design to delivery

Each project is studied individually and receives a proposal tailored to its specific needs.

How do I contact THE LAB CONCEPT CLUB?

You can contact us or come directly to the store:

THE LAB CONCEPT CLUB

Rue Hans-Hugi 5

2502 Biel/Bienne

Email: info@the-lab-concept.com

Phone: +41 79 866 25 14

Instagram: @thelabconceptcom

Our team will direct you to the department corresponding to your request.

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SNEAKERS

New Balance 1906R Neutral Pack Timberwolf

New Balance 1906R Neutral Pack Timberwolf

€460,95 EUR
New Balance 740 White Indoor Court Ash Wood

New Balance 740 White Indoor Court Ash Wood

€254,95 EUR
New Balance BB Hesi Low v2 Cooper Flagg

New Balance BB Hesi Low v2 Cooper Flagg

€413,95 EUR
New Balance BB Hesi Low v2 Electric Sky

New Balance BB Hesi Low v2 Electric Sky

€425,95 EUR